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Privacy Policy
Last Updated: June 2026
At Latitude Boreal, trust is the foundation of everything we do.
Designing extraordinary journeys requires our clients to share more than travel dates and destination preferences. They often entrust us with personal information about their families, celebrations, travel habits, dietary requirements, health considerations, interests, aspirations and significant life moments.
We recognise that this information is deeply personal. We are committed to handling it with the utmost care, discretion and respect.
This Privacy Policy explains how Latitude Boreal collects, uses, stores and protects personal information obtained through our website, our communications and our travel planning services. It also explains your rights regarding the information you share with us.
By visiting our website, submitting an enquiry or engaging our services, you acknowledge and accept the practices described in this Privacy Policy.
Who We Are
Latitude Boreal S.A.C.S. («Latitude Boreal», «we», «our» or «us») is a luxury travel company specialising in bespoke journeys throughout Latin America and Antarctica.
Founded by travellers with a deep personal connection to the region, Latitude Boreal was created with a simple belief: that meaningful travel should be deeply personal, thoughtfully designed and flawlessly executed.
Our services include the design, coordination and management of tailor-made travel experiences, including accommodation, transportation, expedition cruises, private experiences, destination specialists, guides and other travel-related services.
As part of delivering these services, we collect and process certain personal information. We are committed to ensuring that all personal information is handled responsibly, transparently and securely.
If you have any questions regarding this Privacy Policy or how we manage your information, please contact us:
Latitude Boreal S.A.C.S.
Email: hello@latitudeboreal.com
Website: www.latitudeboreal.com
Telephone: +51 933 524 567
Our Commitment to Privacy
We believe privacy is not simply a legal obligation.
It is an extension of the trust our clients place in us.
We will never sell your personal information. We will only collect information that is relevant to designing, operating and improving the services we provide. We seek to maintain appropriate safeguards to protect your information and work only with trusted partners who share our commitment to confidentiality and responsible data handling.
Whenever we request information from you, we do so because it helps us create safer, more seamless and more personalised travel experiences.
We are committed to being transparent about what information we collect, why we collect it and how it is used.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Country of residence
- Travel preferences and interests
- Information related to travel enquiries and bookings
- Dietary requirements
- Mobility requirements
- Information about travelling companions when provided by you
We may also collect certain technical information automatically when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on our website
- Referral sources
This information helps us improve the performance and user experience of our website.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Design personalised travel proposals
- Arrange and manage travel services
- Communicate with you regarding your journey
- Improve our website and services
- Send relevant travel inspiration, updates and marketing communications where permitted by law
- Comply with legal and regulatory obligations
We will only use your information for purposes that are relevant to our relationship with you.
Travel-Related Information
To provide exceptional travel experiences, we may ask for additional information that is relevant to your journey.
This may include dietary preferences, accessibility requirements, medical considerations, passport information or other details necessary for arranging travel services safely and effectively.
We only request information that is genuinely required to design and deliver your journey.
Sharing Your Information
In order to arrange your travel services, we may share relevant information with trusted partners including:
- Hotels and lodges
- Airlines
- Cruise operators
- Destination management companies
- Local guides and experience providers
- Ground transportation companies
- Travel insurance providers
- Government authorities where required by law
We only share the information necessary to deliver the services requested.
We do not sell your personal information to third parties.
Marketing Communications
From time to time, we may send you travel inspiration, destination updates and information about Latitude Boreal.
You may unsubscribe from these communications at any time by following the unsubscribe link included in our emails or by contacting us directly.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors interact with our website.
You may modify your browser settings to decline cookies if you prefer.
Please note that some website functionality may be affected if cookies are disabled.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
While no online system can guarantee complete security, we are committed to safeguarding the information entrusted to us.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and regulatory requirements.
When information is no longer required, it is securely deleted or anonymised.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Restrict or object to certain processing activities
To exercise any of these rights, please contact us directly.
Third-Party Websites
Our website may contain links to external websites.
Latitude Boreal is not responsible for the privacy practices, content or security of third-party websites and encourages users to review their respective privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal obligations or business practices.
The most recent version will always be available on our website and will include the date of the latest update.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
Latitude Boreal
Email: hello@latitudeboreal.com
Phone: +51 933 524 567 Website: www.latitudeboreal.com